02
The challenge
Understanding what the site needed to do.
The site needed to communicate warmth and trust without losing practical clarity. It also had to support several journeys at once: people looking for community, volunteers wanting to get involved, and supporters trying to understand the mission and impact.
03
The approach
Turning purpose into structure and design.
The design focused on bright personality, readable structure and clear calls to action. Content pathways were organised around real visitor needs so the site feels welcoming rather than overwhelming, while still giving the organisation a distinctive visual identity.